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Refund Policy
Order Cancellation, Returns & Refunds Policy 📜✨
Cancellation Policy ❌
- Eligible for Cancellation: Orders can be canceled before shipment or production begins.
- Full Refund: If canceled in time, you’ll receive a 100% refund to your original payment method.
- No Cancellation After Shipment: Once your order is dispatched, cancellations are not possible.
Returns Policy 🔄
- Return Window: Customers may request a return within 30 days of receipt.
- Condition: Items must be unused, undamaged, and in original packaging.
- Return Address: Contact our Customer Service at support@eunoiav.com to obtain the correct return address.
Refunds Policy 💰
- Inspection & Approval: Once your return is received, we’ll inspect it and notify you via email about approval/rejection.
- Processing Time: If approved, refunds are processed within 5–7 business days.
- Payment Method: Refunds are credited back to your original payment method (credit card, PayPal, etc.).
Late or Missing Refunds? ⏳
- Step 1: Check your bank account again—some financial institutions take 1–3 business days to post refunds.
- Step 2: If the refund still isn’t showing, contact us at support@eunoiav.com. Our team will investigate promptly and resolve the issue.
Need Help? 🤝
For any questions about cancellations, returns, or refunds, reach out to our friendly Customer Service Team:
📧 support@eunoiav.com
Shop with Confidence—We’ve Got You Covered! 🛒🌟